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Your 128mega Privacy Policy in Malaysia

French Roulette, Football Studio, Cash Rocket and Mega Fishing share one account layer, so this Privacy Policy explains what we collect when you browse, open an account, verify…

Malaysia account dataCookie and device controlsTouch 'n Go privacy contextGrabPay, Boost dan FPX records
128mega Your 128mega Privacy Policy in Malaysia
CONTACT ROUTES

Get Privacy Help Without Guesswork

Privacy questions deserve a direct route, not a generic queue. Use the same contact channels you use for account help, and tell us the request concerns privacy so we can route it…

Live chat privacy route Start with chat when you need a quick privacy check. Our team can explain what data is visible on your account, record your request, and move sensitive matters into a private ticket.
Email privacy desk Use email for copies of data, correction requests or deletion questions. Include your account name, contact number and the last payment channel used so we can verify you without asking twice.
Account ticket trail For changes linked to wallet records, raise an account ticket. The ticket keeps timestamps, replies and attachments together, which helps us track the privacy action and confirm when it is completed.
PRIVACY CONTROLS

More Control Over Your Data

Your privacy settings sit alongside account security, not away from it. We separate routine service data from identity checks, restrict staff access by task, and record activity when privacy files are opened.

Account data collected

We collect the details needed to create and run your account, such as name, login data, contact method and security markers. Extra documents are requested only when a check requires them.

Wallet record handling

When you use Touch 'n Go, GrabPay, Boost dan FPX, we store transaction references, time stamps and status updates. Your payment provider keeps its own banking credentials and authorisation screens.

Cookie choices

Cookies help keep you signed in, remember language settings and flag unusual access. You can clear browser cookies, though some sign-in and safety checks may need to run again.

Identity checks

If we need to verify account ownership, we compare the details you provide with the account record. This reduces the risk of another person changing or receiving your private data.

Retention periods

We keep records while they are needed for account service, payment checks, security, disputes, audits or legal duties. When those reasons end, we delete, archive or anonymise the data.

Change requests

You can ask us to correct contact details, update account records or consider deletion where allowed. We may keep certain logs if a legal, safety or dispute reason still applies.

Answers Before You Share Data

The questions below focus only on our Privacy Policy and how it affects your account. If you want a copy of your data, need a correction, or want to understand a wallet record, contact us with your account name and the channel you used. We will verify you before acting on the request. That step keeps your file from being exposed to another person.

We collect account details, login activity, device markers, wallet references, chat records and verification documents when they are needed. We do not ask for data that has no clear account, safety, payment or legal purpose.

We record the payment channel, transaction reference, time and status so your wallet history can be checked. Touch 'n Go, GrabPay, Boost dan FPX keep their own banking screens and credentials.

Yes. Contact us by chat, email or account ticket and state that you want a data copy. We will verify account ownership first, then prepare data that can lawfully be shared.

Send the correct detail through a secure contact route and include your account name. We may ask for proof before changing identity, contact or wallet data, especially where payment records are involved.

Cookies are used for sign-in, language settings, fraud checks, session safety and basic service measurement. You can clear them in your browser, but some account checks may need to run again.

Retention depends on the record type and why it was collected. Account, wallet, security, dispute, audit and legal records may be kept while those reasons apply, then deleted or anonymised.

Only staff assigned to handle the request or keep the account safe can access the file. We record actions on privacy cases so changes, exports and decisions can be checked internally.